This morning I received an email that looked dodgy so I thought I’d share my thoughts on what makes me suspicious of certain emails and how you can protect yourself.
Let the Australian census debacle be our lesson about arrogance rather than technology.
Last night, you may have heard, the Australian Bureau of Statistics took the census offline after several malicious denial of service (DoS) attacks.
This should have been expected. Its possibility should have been discussed by the ABS and the government in the lead-up to the census.
The possibility of a kind of failure should have been made apparent at all stages. Instead, however, everyone publicly backed themselves.
Everything we do in technology is a trial of some kind. We base entire project methodologies around the idea of failure. (Look at the Agile and Lean concepts.) It is ridiculous to mix this level of expected and controlled whoopsies with the arrogance of a government prioritising being correct over being careful.
Government has become more about not admitting mistakes than actually governing.
The Schadenfreude you see expressed by libertarians on social media this morning is not a response to technology failing as much as it is the comeuppance of an arrogant government.
Last night the Prime Minister tweeted that he successfully completed the census at his house. Then he offered no further tweets about the problems other people were having.
He offered no comment about the unfortunate people struggling in ABS server rooms or about how great it was to attempt something so bold as a predominantly online census.
Of course he couldn’t do that because we live in a culture where mistakes are treated with excuses rather than ownership and compassion.
Coulda, woulda, shoulda
Imagine a different scenario: the government publicly treated the online census with caution. In this alteraverse they referred to the project as a “trial” and encouraged people to use it first and, if it failed, to swap to the paper form they were provided.
Maybe we could have supported them, in this other reality, if they had announced a plan to do something inventive and obviously for the public good with unused offline survey booklets:
The different ministries worked together and came up with a plan that conservationists, economists and social service workers universally applauded. The will turn unused census booklets into insulation or construction materials for makeshift housing for our increasing homeless population.
That’s not a real quote from anywhere. It’s a made up alternative universe; a dream; a fantasy.
Snap back to reality
Last night was a failure of our collective attitude towards big projects. We are so scared of being wrong that we would rather see everything come crashing down and do a piss-bolt out of the scene than preempt the possibility of things failing with public contingencies.
This morning’s news overflows with experts saying it was never going to work. That doesn’t help. What would those experts have done if it did work? Would they announce it as a triumph, hooking their trailer onto that passing star? Would they have stayed quiet? I doubt we’d see announcements from them saying they didn’t think it was possible.
We can’t keep dealing with technology issues in terms of absolutes. It does nothing but breed lack of confidence in our leaders and, more importantly, the technology to grow our reputation on an international competitive stage.
Australia: The Cautiously Optimistic Country
We need to get used to saying: “We’re not sure if this will work but we’re going to give it a go. And, by the way, this is the plan we have in place if it doesn’t work.”
Because a clever country plans. We have to stop saying we’re a clever country, stop hoping we’re a lucky country, and actually do the things we constantly pat ourselves on the back for. We need to encourage attitudes of planning, long-term research and revisiting premises.
We need to look beyond tomorrow’s headlines and next week’s opinion polls and beyond the interest of the power-hungry individuals who got us into this mess. They don’t care about us. We should stop giving them the power to hold us back. We’re better than this.
I wanted to write over the past few weeks but, instead, I researched ways I could post on my blog without having to log in to my WordPress site.
Then I changed the theme.
I started to adjust the theme: About 30 minutes lost researching new Google fonts I could use in the theme to make it more mine.
Returning to my earlier challenge, I searched again for ways to post directly to WordPress from Sublime Text 3, my chosen text editor. It turns out there used to be a way but it hasn’t been updated in years and everyone says it’s broken.
Meanwhile, ideas & brilliant thoughts, they all vanished from my head.
Important discussion points about how the world works, that I felt so necessary to impart, are now disappeared into the procrastiverse.
At some point I made choices withouth actual awareness.
Like that point, earlier today, when I picked up my phone to look at something and then forgot which cute and shiny icon I wanted to tap.
This is mindfulness’s opposite.
Today’s report is an important reminder that the AFP must not expose people to the risk of the death penalty. Evidence shows that the AFP is putting around 370 people a year at risk of execution, more than 95% of which are for drug cases.
It’s exciting to see some actual movement in this area.
Just over a year since the executions of Andrew Chan and Myuran Sukumaran in Indonesia, and a parliamentary report talks about, not just how it could have been avoided, but how it is our duty to try to stop the death penalty around the world.
I’m very proud of all the people I know who have been a part of this battle. This is a tiny step. Recommendations are not the same as taking action.
Now you have something concrete and meaningful to speak to your local member and candidates about over the next few weeks.
The entire report is available at the Parliament House of Australia website.
An end-user may not notice or care if you stick a form class on your form element, but you should. You should care about bloating your markup and slowing down the user experience. You should care about readability. And if you’re getting paid to do this stuff, you should care about being the sort of professional who doesn’t write redundant slop.
Tim Baxter in ‘Meaningful CSS: Style Like You Mean It’ – A List Apart
I’ve had this argument with colleagues a lot over the years. Attention to detail is important. The errors that come from a lack of attention to detail are what used to separate professionals from dilettantes. It doesn’t matter that most people won’t notice. It should matter that you know the difference between excellence and slop and that you reach for the former and are ashamed of the latter.
It’s why having standards is so important.
My life is winning. I win. I know how to win. Most people don’t know how to win.
Donald Trump, quoted in ‘Your Wednesday Evening Briefing: Donald Trump, Elizabeth II, Harriet Tubman’ – The New York Times
Now I’m sure Donald “Drumpf” Trump hired Charlie Sheen as an advisor.